Enterprise Resource Planning
Enterprise Resource Planning is an industry standard solution used to integrate various parts of the business creating a seamless process flow across functions. The deployment of an ERP system can involve considerable business processes analysis, employee retraining, and new work procedures. Enterprise Business Information System (EBIS) has implemented two world class Enterprise Resource Planning solution: Oracle ERP (Finance, SCM, HR) and Sage Line 500.
Data Warehouse (DWH) is a collection of data from diverse sources aggregated via cleaning, transformation into a format that allows a business to make decision. A business intelligence system is built on a DWH allowing users to drill for reporting and analysis. Enterprise Business Information System has been involved in the deployment of 3 data warehouse project in the telecoms and banking sector. One of these installation processes 90 million records daily.
Customer Relation Management and Billing
Customer Relationship Management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. Billing on the other hand is also known as invoice. This is a process of sending a bill/invoice to customer for goods or services rendered. Enterprise Business Information System (EBIS) has been involved in the design, development and implementation of two (2) CRM solutions in a telecoms company.
A Dealer Management System manages the life cycle of dealers and sub dealers in an enterprise by serving as a bundled management information system. A typical DMS installation includes a central server which stores all data, allowing multi user access. DMS helps dealerships operate effectively with inventory management, credit reporting and contract generations. Dealer management software makes managing your brand and product line across your dealer network simple and cost-efficient. It allows freedom to control brand’s online presence at a local level.
Point of Sales and Dealer Management
Point of sale (POS) checkout is a solution used at a point of sales to record inventory, sales and receipting. EBIS has played a leading role in the deployment of 2 major POS systems in Nigeria, one of which entailed implementation across states of the federation.